WEBVTT

00:00:00.200 --> 00:00:01.009
Question 87.

00:00:01.009 --> 00:00:03.843
What delivery receipts,
intake numbers, case numbers,

00:00:03.843 --> 00:00:07.081
acknowledgments, and routing
histories exist for each submission?

00:00:07.081 --> 00:00:10.319
The 2023 report raises
a concern, not a

00:00:10.319 --> 00:00:10.723
finding.

00:00:10.723 --> 00:00:11.533
People served:

00:00:11.533 --> 00:00:14.771
Covered grievance systems must be
accessible, impartial, documented,

00:00:14.771 --> 00:00:17.604
and free from threatened
or actual retaliation.

00:00:17.604 --> 00:00:18.414
David Medeiros:

00:00:18.414 --> 00:00:20.437
Speech, petition, whistleblower,
public-record, and

00:00:20.437 --> 00:00:23.675
disability-retaliation theories each
have different actors and elements.

00:00:23.675 --> 00:00:24.485
ABI Resources:

00:00:24.485 --> 00:00:26.913
ABI may petition and
preserve evidence;

00:00:26.913 --> 00:00:29.747
contract retaliation and
constitutional retaliation are related

00:00:29.747 --> 00:00:30.961
but not interchangeable.

00:00:30.961 --> 00:00:32.985
Constitutional claims
need state action;

00:00:32.985 --> 00:00:36.223
beneficiary choice does not
guarantee ABI referrals or

00:00:36.223 --> 00:00:37.032
a contract.

00:00:37.032 --> 00:00:39.865
Classify the issue
before choosing a remedy.

00:00:39.865 --> 00:00:42.699
Preserve complaint intake, routing,
preservation, decision-makers, case

00:00:42.699 --> 00:00:45.532
files, responses, timing,
referrals, and adverse actions.

00:00:45.532 --> 00:00:48.365
Apply Constitution, statute,
regulation, contract, then record.