WEBVTT

00:00:00.000 --> 00:00:03.176
This Livewire page asks why disabled Connecticut residents

00:00:03.176 --> 00:00:06.600
are still suffering and attributes it to Medicaid mismanagement.

00:00:06.600 --> 00:00:09.276
Turn that broad claim into person-specific records.

00:00:09.276 --> 00:00:12.328
Check seven fields: eligibility; assessed need; authorized

00:00:12.328 --> 00:00:15.752
service; qualified and willing provider choices; person-centered

00:00:15.752 --> 00:00:18.989
plan; actual delivery dates; and notice or fair-hearing outcome.

00:00:18.989 --> 00:00:21.915
Federal rules protect provider choice, with exceptions,

00:00:21.915 --> 00:00:26.958
and require accessible person-centered planning for covered home and community-based services.

00:00:26.958 --> 00:00:32.313
Access provisions also require some state reporting on waiting lists, service timeliness, and quality.

00:00:32.313 --> 00:00:34.616
Those rules do not decide an individual case.

00:00:34.616 --> 00:00:37.418
A delay, waitlist, denial, unmet need, complaint, payment

00:00:37.418 --> 00:00:40.344
pattern, or poor outcome can be serious evidence but does

00:00:40.344 --> 00:00:45.760
not alone prove mismanagement, discrimination, retaliation, segregation, fraud, causation, or liability.

00:00:45.760 --> 00:00:48.936
Build the service record at david-medeiros.com/service-check.