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This Livewire page describes how difficult Connecticut

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Medicaid can be to understand, even without a cognitive disability.

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Turn that experience into an accessibility test.

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Check seven points: find the right program; receive

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eligibility, service, and rights information in plain

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language; use an accessible channel; request help or an

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auxiliary aid; identify the responsible office; receive

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a dated decision; and understand review or appeal steps.

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Federal Medicaid rules require program information to be

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available, timely, in plain language, and accessible to people with disabilities.

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Whether an exchange complied depends on the request, method, complexity, response, alternatives, and defenses.

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Confusion, delay, a portal barrier, or denied accommodation

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can be important evidence, but does not alone prove discrimination, intent, or liability.

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Build the accessibility record at david-medeiros.com/access-check.