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Disability access includes communication. Build a seven-field

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accommodation record: barrier; requested method; date and

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recipient; acknowledgment; interim access; decision and reasons;

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review route. For state and local programs,

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ADA Title Two requires communication with people

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with disabilities to be as effective as

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communication with others. Needed aids and services

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depend on nature, length, complexity, context, and

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the person’s usual method. Title Two entities

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give primary consideration to the person’s request,

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subject to defined limits. Federal agencies and

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federally funded programs may follow different laws,

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so identify jurisdiction first. Preserve forms, portal

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notices, attachments, deadlines, alternatives, and decisions. A

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difficult process or denied request may warrant

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review; it does not alone prove discrimination

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or intent. Read the checklist at david-medeiros.com/communication-access.