WEBVTT

00:00:00.128 --> 00:00:02.030
A public disability-rights dashboard could make

00:00:02.121 --> 00:00:04.169
process measurable, but this is a

00:00:04.187 --> 00:00:05.797
policy proposal—not an existing federal system

00:00:05.871 --> 00:00:07.681
or legal finding. Track ten facts:

00:00:08.011 --> 00:00:11.009
reports received, accessible acknowledgments, jurisdiction decisions,

00:00:11.155 --> 00:00:13.972
referrals, preservation notices, response times, grievance

00:00:14.009 --> 00:00:17.191
access, provider-choice documentation, corrective actions, and

00:00:17.264 --> 00:00:19.386
final dispositions. Publish aggregate counts without

00:00:19.422 --> 00:00:20.977
exposing private information. Define each measure,

00:00:21.013 --> 00:00:22.861
period, and program scope; preserve

00:00:22.897 --> 00:00:25.512
sources and allow verification. A case

00:00:25.787 --> 00:00:28.146
number, referral, closure, delay, missing record,

00:00:28.202 --> 00:00:30.542
or unusual rate may raise a

00:00:30.579 --> 00:00:34.035
question; none alone proves discrimination, retaliation,

00:00:34.108 --> 00:00:36.212
obstruction, fraud, guilt, liability, or agency

00:00:36.230 --> 00:00:38.572
failure. Metrics show patterns for review;

00:00:38.955 --> 00:00:40.766
they do not replace investigation, context,

00:00:40.784 --> 00:00:43.582
due process, or adjudication. See david-medeiros.com/rights-dashboard.