The article names the interim Community Options director shown here in allegations about provider directories and referrals in the brain injury waiver.

The author says directory access and independent-provider exclusions continued after a leadership change described as occurring in twenty twenty-three.

To understand continuation or change, compare the rules, directory versions, and responses before and after the period identified in the source.

The director's operational role is relevant context. It does not alone establish personal knowledge, intent, or responsibility for each alleged exclusion.

The source describes difficulty obtaining provider information and a response to complaints. Those issues affect whether choices are understandable and usable.

Open the article. Match directory requests, enrollment records, referral decisions, and complaint replies to the same provider, service, and time period.

The article links its Connecticut concerns with broader program allegations. This video does not verify the same conduct in other states.

The useful question is what rule applied, how it was used, and what explanation the requester received. A filing is not a finding.